1. Minimum 10 Mbps download and 3 Mbps upload speed required. Test your internet speeds here. Hardwired connection needed.
2. Operating System: Either Windows 8 or 10 with the most recent updates installed. For Mac OS you need at least to be on Mojave (10.14).
3. Processor: Dual core at 3.0 GHz or above.
4. Memory: At least 4GB of RAM or more required.
5. Storage: At least 12GB of free harddrive space required.
6. Monitor: At least 19 inches (dual monitors recommended). With a minimum resolution of 1280x1024 on both.
7. At least two free USB ports.
8. Webcam recommended.
1. 6 months 1 year of Customer Service experience (e.g. retail, restaurant and or call centre experience).
2. Dedication to succeed.
3. Strong empathy skills and the ability to speak to people of all demographics.
4. Excellent communications and analytical skills required.
5. Basic computer skills: ability to navigate and use MS Windows desktop, manage e-mails, conduct Web research [60%].
6. Internet basics knowledge: ability to use the internet, know internet related terminology and can perform tasks effectively.